Client-Facing
Video content site hosting — The client who wants to upload MP4s to your server
A client with a camera can fill your reseller allowance in a fortnight, and the time to explain that is before they sign rather than after the disk warning.
Straight answer first
Sell the pages, not the pixels. Put the client's video on a Vimeo, YouTube or Bunny-class platform and host the site that embeds it on a Pro account, because the moment video files live on your shelf they become your storage, your bandwidth and your support problem.
This is one of the few places where a reseller has to say no to a client, so the rest of this page is mostly about how to say it well: what the uploads actually cost you, what to write into the agreement, how a paid membership works when delivery lives elsewhere, and what the client sees on their side of the arrangement.
Written by the Hosting Seller staff · Checked 24 August 2026
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Every reseller meets this client eventually. They have a portfolio, a course or a set of case-study films, and they want to drag the files into their own account because that is where the rest of the site lives.
Delivering video properly means adaptive bitrate transcoding so that every device and connection gets a usable stream. Streaming platforms spread that infrastructure across millions of users. Web hosting sensibly declines to build its own, which means your account allowance is being asked to do a job it was never designed for.
The upload habit, and what it costs your allowance
A single ten-minute film at a sensible bitrate is a substantial fraction of a small client's storage. Ten of them is the account. Then the backup runs and takes a copy of all of it, every day.
Bandwidth is the second bill. Video is the one workload where a handful of visitors moves more data than a busy blog does in a month, and it does so without the cache being any help, because a video file is served once per viewer and rarely twice.
On a reseller pack that lands on your aggregate allowance rather than on the client's conscience. You will notice before they do, which is why this belongs in the agreement rather than in a warning email.
The conversation to have before they sign
Say plainly what hosting is for and what it is not. Pages, forms, mailboxes, search rankings and the audience relationship live with you; the player and the delivery network belong to a specialist.
Then make it concrete. An embed costs the client very little, streams properly on a phone on a train, and adapts when the connection degrades. Files served from a hosting account do none of that: no bitrate adaptation, seeking that stutters, and a bandwidth line that surprises everybody.
Write a fair-use position into your terms while you are at it. Not to catch anyone out, but so that the first difficult conversation is a reference to something already agreed rather than an improvised rule.
Where the pages live and where the player comes from
The site itself is ordinary work and belongs on your shelf: WordPress or a static build, a certificate, mailboxes on the client's domain, a form that goes somewhere.
Keep the page weight honest, because a heavy media site is slow for reasons that have nothing to do with the video. Lazy-load the embeds, use a poster image rather than an auto-loading player, and let WebP handle the stills.
The plan for this is Pro. One flat price, the essentials already in it rather than added at checkout, and headroom to carry several client sites on a single account when the work is this light on the server.
Gating paid video without gating your support desk
Where the video is the product, a membership plugin gates pages that contain private embeds. Vimeo's domain-locked privacy suits this particularly well. Payment and access live on the client's site; delivery lives on the platform.
That split is worth explaining to the client once, in writing, because it decides who they contact when something breaks. A player fault is the platform's; a login fault is theirs or yours.
Set it up that way and the whole arrangement stays inside your competence. Set it up the other way and you have quietly become a streaming provider on a shared hosting margin.
What we will not sell you
We could take the money for storage and let a client fill it with film. We would rather tell you where the arrangement fails, because an account that overruns its allowance ends in a difficult conversation you have to have and we do not.
NVMe disks and LiteSpeed caching sit on the shelf at every price point, not behind a premium tier.
- A clear line about what belongs on hosting
- Storage and bandwidth you can plan a quote around
- Nothing on the client's screen names your supplier
- The renewal price is the price you quoted
Why Hosting Seller
On every plan, as standard
Allowances you can quote from
Storage and bandwidth stated plainly on every reseller pack, so you know what you are reselling before a client starts uploading.
Their panel, your brand
Each client gets a cPanel of their own under your nameservers, with nothing in it pointing back to us.
Several sites on one account
From the Pro tier upward an account carries several sites, each with its own domain, mailboxes and certificate.
The essentials already in
SSL, migration, backups and mailboxes come with the plan rather than appearing as extras at checkout.
A supplier you can name
IGI Security Services Ltd, registered in England and Wales, with a public record behind the hosting you are selling.
The plan behind this page
Pro is what we would put a video-led client site on, with room for the pages and none of the exposure that comes with hosting the files.
Price Tags Compared
How we compare with the household names
Typical sign-up and renewal prices across the market, set next to ours — the second number most comparison charts leave off.
| Line item | Hosting SellerBest seller | Typical big-brand host | Typical budget host | Typical loss-leader |
|---|---|---|---|---|
| Entry price / mo* | $2.42/mo | $4–$6 | $2–$4 | $1–$3 |
| Price at renewal / mo | $2.42/mo | $10–$15 | $8–$12 | $4–$6 |
| Renewal price on the entry plan is unchanged | ||||
| SSL on every plan | ||||
| Site migration included | ||||
| The entry plan uses NVMe storage | ||||
| Entry plan gets a backup daily | ||||
| Live human support, 24/7 |
*The number in our column is the cheapest plan on our shelf, priced on an annual term and pulled live from the very catalogue that feeds the pricing page, so it cannot drift out of date. Other columns show the ranges shared hosting tends to advertise inside each bracket: introductory rates that normally ask for a one-to-four-year commitment, then climb once that term expires. Naming individual competitors and printing their prices is something we have stopped doing. A figure we cannot re-check on the day you read it has no business sitting in front of you. So compare us with whoever you are genuinely weighing up, and read the renewal line first. That line tells you more than the headline ever will.
First Steps
From choosing to live
- 1
Ask what they intend to upload
Before the quote, not after. Ten films at a sensible bitrate reshapes which plan the client belongs on and whether the work is worth taking at your usual price.
- 2
Put the delivery split in writing
Pages and access here, player and delivery there. One paragraph in the agreement decides who they ring when something stops working.
- 3
Set the embeds up before handover
Lazy loading, poster images and a private-video setting configured once means the client never discovers the slow version of their own site.
In the Box
Packed with every plan
- Storage and bandwidth allowances stated plainly on every reseller pack
- A free SSL certificate on every site you host, reissued before it lapses
- DDoS filtering handled out at the network edge
- NVMe SSD storage on every shelf, not just the top one
- WebP image optimisation included, which does the work on poster images
- Daily backups with restores you run yourself
- cPanel for every client, the panel the rest of the trade already knows
- WordPress Toolkit, with updates applied for you
- Webmail plus IMAP, POP and SMTP for mailboxes on the client's domain
- The renewal price on the tag matches the order price
Across the Counter
Things people ask us all the time
How do I tell a client they cannot upload their films?
Frame it as what hosting is built to do rather than as a restriction. Pages, mailboxes and the audience relationship stay with them; delivery goes to infrastructure built for adaptive streaming. Then show the practical difference: an embed plays properly on a phone with two bars, and a file served from a hosting account does not.
What does video actually do to my reseller allowance?
Storage goes first and the daily backup copies it, so the account effectively counts twice against your planning. Bandwidth follows, because video is served whole to each viewer and the cache cannot help. Both land on your aggregate figure rather than on the client's.
Can I still sell a paid video membership?
Yes, and it is straightforward. A membership plugin gates pages holding private embeds, with payment and access on the client's site and delivery on the platform. It is the standard pattern and it survives contact with real customers.
What happens to a client's files if they leave me?
They stay the client's. A full backup can be pulled from the panel at any point, before or during a cancellation, and it restores onto any cPanel host anywhere. Domains remain registered in the client's name for the term paid for and can move to another registrar once the standard sixty-day window has passed.
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Sell the site, not the storage.
Reseller accounts with allowances stated plainly, private nameservers, and support that answers you at any hour.
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