Copyright and Takedown Policy

Where we stand

Hosting is what we do; publishing is not. The customer chooses what gets uploaded, nothing passes a review beforehand, and no obligation exists on us to go looking. The obligation that does exist is to act once somebody points at something specific, and this page is how the pointing is done.

1. Sending a notice

Email info@hosting-seller.com putting "Copyright notice" in the subject line, or else file through report abuse. Everything below is required. A notice missing any of these is returned to the sender rather than actioned:

• identification of the work in which you hold rights, ideally a link to an authorised copy;
• the precise URLs where the infringing material sits, not a domain or home page;
• a name, postal address and email for you, plus the rights holder you act for if not you;
• a statement in good faith that neither owner, agent nor law authorised the use;
• confirmation that what you have given is accurate and that you are entitled to act.

A notice drafted under the United States Digital Millennium Copyright Act is accepted at that same address, on exactly the same footing. This company is based in England and Wales and no US statute binds it, though a well-formed DMCA notice will already carry everything listed above anyway.

2. Reseller-hosted sites

Much of what runs on this platform belongs to a customer of a reseller rather than to a customer of ours. Where that holds, the notice travels to the reseller, and the reseller is expected to reach their own customer without delay. The deadlines set out below start from the moment we send it, not from the moment they pass it along. A reseller who sits on a notice is answering for the material themselves.

3. Processing

The substance of a complete notice reaches the account holder, normally inside one working day, with your identity and your allegation attached, since nobody can answer a case they have not seen. Your postal address stays withheld unless you release it yourself or a court orders otherwise.

Where the infringement is plain and no reply arrives within five working days, access is disabled. Where ownership is genuinely in dispute we say as much and step back, because a host deciding contested title on one side's evidence alone helps nobody at all.

4. Counter-notice

Answer with a licence, a receipt, written permission or a fair dealing argument, together with a good-faith statement that the removal was a mistake. Any credible counter-notice is passed back to the complainant, and hearing nothing within a further ten working days that proceedings have commenced, access is normally reinstated afterwards.

5. Repeat infringement

An account that collects repeated substantiated notices is closed. No fixed count gets published, since three notices about a single disputed image is not the same thing as three about wholesale copying, and the judgement is explained at the point it is made.

6. Bad-faith notices

A takedown notice amounts to a formal allegation, and aiming one at a competitor without cause carries exposure of its own. Notices are retained here. A sender with a record of unfounded claims will find that independent evidence is required before we act at all.

7. Other complaints

Trade mark complaints follow this same route, giving a registration number and a territory where the work would otherwise go. Defamation and privacy complaints travel through report abuse, where content that looks lawful on the face of it sets a higher bar, and a court order is usually what shifts matters.

8. Our material

Text, layout, artwork and marks are owned by IGI Security Services Ltd unless a credit says otherwise. Quote with attribution, but do not republish it wholesale. A licence to quote text does not extend to licensed imagery.

9. Contracting entity

Hosting Seller is a trading name of IGI Security Services Ltd, a company registered in England and Wales under Company No. 15881180. Registered office: 60 Tottenham Court Road, Suite 4944a, Fitzrovia, London, United Kingdom, W1T 2EW. Notices to info@hosting-seller.com.