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Currency & Charges

See the price in your own currency, pay in dollars

Price tags convert into 20 currencies so you can weigh up the cost on sight — and your card is charged in USD. Both halves matter, so here is the whole story.

The Short Answer

Four things worth knowing before you buy

None of this is odd for a cross-border purchase. What is odd is a host spelling it out.

The price tag converts, the till doesn't

Every price on the site is converted to your local currency at that day's rate so you can weigh it up on sight. The charge itself always leaves in USD.

The final rate is your bank's

The charge arrives in dollars, so your bank converts it at whichever rate it happens to be using that day. That is why the amount debited can land a shade above or below the figure you read.

Your card may add a fee

A good many cards add a foreign transaction fee, roughly 2 to 3 per cent, on charges made outside your home currency. Your bank keeps that money. None of it ever reaches us.

Renewal is the same dollar figure

You renew at the exact USD amount you signed up at. The dollar number never climbs, though what it costs in your own money moves with the rate.

Step by Step

From the tag on the shelf to the charge on your card

  1. 1

    We read where you're browsing from

    First time you arrive, we read the country your connection reports and set the currency to match, which means the price tags make sense right away. Change to any other currency whenever it suits you.

  2. 2

    Rates refresh once a day

    Exchange rates arrive from a public feed that we pull once a day. Treat a converted price as a dependable guide, not a quote: the rate can shift between the minute you look and the minute you pay.

  3. 3

    The till rings up in dollars

    Your invoice and your card charge are both in USD. Your bank takes it from there at its own rate, and may add a fee of its own.

On the Price Tags

Every currency we can show

Yours not here? Price tags show USD — the amount your card is charged either way.

  • USD
  • EUR
  • GBP
  • PKR
  • INR
  • CAD
  • AUD
  • AED
  • SAR
  • PHP
  • NGN
  • ZAR
  • BRL
  • MXN
  • JPY
  • CNY
  • SGD
  • MYR
  • IDR
  • TRY

Asked Often

Currency and billing, answered

Why show my currency if you bill in dollars?

Because a price you can read at a glance is genuinely useful, and claiming we bill in your money would not be true. Our billing runs on USD, so dollars is what reaches your card. Rather than make everyone do the sums in their head, we convert for display and say plainly — in the footer of every page, and here — that the charge is in dollars. It is a compromise, told straight instead of buried.

Does my statement match the price shown on the page?

Close, but not always down to the penny, and you are better off knowing that before you buy rather than afterwards. Two things shift it. First, your bank converts at its own rate on the day the charge goes through, and that rate will not be identical to the daily one we display. Second, a good many cards add a foreign transaction fee of about 2 to 3 per cent on charges in another currency. Both of those belong to your bank, not to us. Want the exact number in advance? Look up your card's foreign transaction terms alongside its current rate.

Are local-currency invoices coming?

We would like to offer them. They are not here today. Doing the job properly takes more than a conversion at the till: real prices set for each currency, invoices issued in that currency, and renewals that hold steady in it as well. Build half of that and you create precisely the mismatch this page exists to prevent. So until the whole job can be done, dollars plus a clear explanation is the better answer.

How many currencies can I view prices in?

Prices display in 20 currencies, and we pick a sensible default from where you are. If yours is missing, price tags show USD — the exact amount that reaches your card anyway, so nothing is lost.

What happens if my card refuses a dollar charge?

Almost every card issued these days handles international dollar charges without any special arrangement. Should yours be locked to domestic transactions, the decline comes from your bank and not from us. Worth ringing them if a payment fails for no obvious reason. What we can actually accept is listed on our payment methods page.

Do the prices include tax?

Local sales tax, VAT or GST that you may owe is not built into the figures on the price tags. Whether any tax gets added depends on where you sit and on whether the purchase is a business one. Where it does apply to your order, it shows up at checkout before you pay. Nothing is bolted on afterwards.

Which currency does a refund come back in?

Refunds go back in USD, the currency of the original charge, to the card that paid. Your bank converts a second time on the way home, and rates move, so the sum landing in your account may differ a little from the sum that left it. The dollar amount returned matches the dollar amount you paid.

What the tag says is what you pay.

The dollar figure at checkout is the dollar figure that leaves your account — on day one and at every renewal after.

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